You can cancel your reservation at any time and for any reason. Once the equipment is delivered, we cannot refund the delivery fee regardless of when the delivery occurred. Cancelling the reservation on the same day you receive the equipment will attract the maximum cancellation fee of $100.00. If you cancel anytime after the first day, you be refunded the unused day/s after all fees are deducted.

Yes, the equipment rental damage deposit is 100% refundable providing no damage outside normal wear and tear occurs with the equipment.

The equipment rental damage deposit is usually refunded 24-72 after the pickup is completed and the inspection report submitted by the maintenance team.

Refunds are processed Monday to Fridays and once submitted usually arrives with 3-7 business days. Ultimately, the processing time is dependent on your financial institution.